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I started the Pacific Group in May of 2007 with one goal in mind and that is to represent manufacturers that produce equipment in the food service industry that improve speed of operation, food safety, and worker safety.
Prior to starting the Pacific Group I was the Follett Corporation Western Regional Sales Manager for over six years. It was a fantastic experience. I become the Follett expert. End users and chains require that the factory representative be knowledgeable and the best way to earn the respect of the reps is to add value to sales calls. My goal was to understand Follett equipment inside and out and I achieved that through factory training, attending service and technical training seminars, as well as working through installations and service calls.
With the expectation of being "the" expert I focused on developing my presentation skills to the point that I could deliver the Follett message efficiently and precisely whether in a PowerPoint presentation in a board room or while seated next to a potential customer on a plane.
Another critical aspect of this experience was learning the factory side of the business. I appreciate every aspect of manufacturing all the way from raw material procurement, to customer and tech service, new product development, right down to issues on the shipping dock.
The previous four years I worked Orange and San Diego counties as a territory salesman for a food service equipment rep firm. My focus at that time was to train dealer sales people, on the features and benefits of the ranges, fryers, walk-ins, ventilation hoods, and reach-in refrigerators & freezers that I represented. I was successful and business grew rapidly.
My formal education is in math and science and I taught public school for 3 years. The teaching experience has served me well.
My goal is to grow slowly and to invest back into The Pacific Group. As The Pacific Group grows I will add outside sales people as well as an inside office staff.
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